Privacy Policy

Last updated: March 15, 2026

1. Introduction

Welcome to Cluzy ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Cluzy — AI Thrift Scanner & Resale Profit Finder (the "App") and our website at cluzy.app (the "Website"). Please read this policy carefully. By using the App or Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we may collect your name, email address, and profile information.
  • Purchase Information: If you subscribe to premium features, payment processing is handled by Apple (App Store) or Google (Play Store). We do not directly collect or store your payment card details.
  • User Content: Photos and images you scan using the App for item identification and pricing.
  • Support Requests: Information you provide when contacting us for support.

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers.
  • Usage Data: Features used, scan history, app interactions, and session duration.
  • Analytics Data: We use Vercel Analytics and similar tools to collect anonymous usage statistics on our Website.

2.3 Information from Third Parties

  • Marketplace Data: We aggregate publicly available sold listing data from marketplaces such as eBay, Poshmark, Depop, and Mercari to provide pricing estimates. We do not access your personal accounts on these platforms.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App and its features
  • Process item scans and deliver pricing estimates and resale insights
  • Generate eBay listings on your behalf when you use the listing feature
  • Manage your account and subscriptions
  • Send you technical notices, updates, and support messages
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraud

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: We share data with third-party providers who assist in operating the App (e.g., cloud hosting, analytics, AI processing).
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Scan history and saved items are retained in your account until you choose to delete them.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

  • Access and Update: You can access and update your account information within the App settings.
  • Delete Your Data: You can request deletion of your account and associated data by contacting us at support@cluzy.app.
  • Opt Out of Analytics: You can opt out of analytics collection through your device settings or browser preferences.
  • Manage Subscriptions: You can manage or cancel your subscription through the App Store or Google Play Store.

8. Children's Privacy

The App is rated 4+ and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Third-Party Links and Services

The App may contain links to third-party websites and services (e.g., eBay, Poshmark, Depop). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the App after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@cluzy.app